Coronavirus Disease 2019 (COVID-19)

COVID-19 Case Information:  For the most current information on the 2019 Novel Coronavirus (COVID-19), please visit the Centers for Disease Control and Prevention ( and the North Carolina Division of Public Health Coronavirus call line (1-866-462-3821) or (   To access COVID-19 case information by zip code, please  visit
Benefits of Receiving Care Using Telehealth Services:  The NC Department of Health and Human Services and NC Medicaid is reaching out to beneficiaries to share the benefits of receiving care using telehealth services.  For many people, telehealth is a new option and our Medicaid providers have shared that some patients are hesitant to use technology to “see” their doctor.  With telehealth being an important way to receive services while avoiding the risk of exposure to COVID-19 by leaving the home, DHHS and NC Medicaid have developed a video and a flyer to help alleviate some of these concerns and encourage beneficiaries to talk with their doctors about using telehealth to get the care they need to stay healthy.  The video and flyer are both available on the Beneficiary COVID-19 Guidance and Resource webpage of the NC Medicaid website. These resources include the different types of services available through telehealth; how telehealth can help individuals stay healthy—especially during the COVID-19 public health emergency; technology available for telehealth; and how to ask a doctor about using telehealth in place of an office visit.


Criteria for COVID-19 Testing:  Jones County Health Department is not a Primary Care Provider and does not have the capacity to test for the Coronavirus (COVID-19).  We are working closely with local healthcare providers and medical centers to facilitate COVID-19 testing.  At this time, testing is most important for people that are 1) hospitalized; 2) live in or have contact with high-risk settings like a nursing home or assisted living facility; 3) first responder or healthcare worker; or 4) those who are at a higher risk of severe illness. 

If you are in one of these priority categories, and are exhibiting COVID-19 symptoms such as fever and/or symptoms of acute respiratory illness (i.e., cough or difficulty breathing), please call your regular medical provider.  If you do not have a medical provider and are not feeling well, call your nearest Federally Qualified Health Center (FQHC), found at the following website:   You can also call your nearest Urgent Care or Emergency Room for assistance. 

If you are not in one of the priority categories, but you have mild symptoms compatible with COVID-19 that do not progress, you do not need to be tested and should stay and recover at home.

COVID-19 Resources:  Please check out the following resource information to keep you and your loved ones safe and sane during uncertain times like the Coronavirus Disease (COVID-19):

Triple P Tips for COVID-19 (English)                Triple P Tips for COVID-19 (Spanish)

Trillium COVID-19 Brochure (English)           Trillium COVID-19 Brochure (Spanish)

Childcare Flyer (English)                                       Childcare Flyer (Spanish)

Wash Your Hands Poster (English)                   Wash Your Hands Poster (Spanish)

Parenting Resources During COVID

Integrated Family Services (FS) Open to Public Group Flyer

You can also click on the following NC State Cooperative Extension link for resources that provide best practices for preparing for COVID-19 and managing risk for individuals at home and for food environments such as restaurants, grocery stores, food banks, gardens and farms:

Jones County Food Assistance Guide

Reopening Checklist for Retail Food